We collect information to operate and improve PantryWise.
A. Information You Provide
Email address
Account login credentials
Pantry inventory data
Items you scan
Subscription details
Support messages
B. Information Collected Automatically
When you use PantryWise, we may automatically collect:
Device information (model, OS version)
App usage data
Crash logs
Performance analytics
General location (country/state level only)
We do not collect precise GPS location without your consent to match to your nearest store.
When you scan receipts, barcodes, or product packaging:
- Images may be securely transmitted to third-party OCR and AI providers.
- Those providers process the data to extract product information.
- We do not guarantee OCR accuracy.
- Images are processed only to provide functionality and improve the Service.
We do not use your scanned images for advertising purposes.
PantryWise may use AI tools to:
Suggest recipes
Predict expiration dates
Recommend reorders
Classify products
AI outputs are generated automatically and may not always be accurate.
We use collected information to:
Operate and improve PantryWise
Provide inventory tracking
Process subscriptions
Analyze app performance
Fix bugs and improve reliability
Respond to customer support requests
We do not sell your personal information.
Subscription payments are processed through:
Apple App Store
Google Play
We do not store your full credit card information. Billing data is handled directly by Apple or Google under their own privacy policies and for your and our safety.
We may use third-party analytics providers to collect:
Usage statistics
Feature engagement
Performance metrics
This helps us improve PantryWise.
Analytics data is generally aggregated and not used to personally identify you.
We may share data with:
Cloud hosting providers
OCR/AI processing providers
Analytics services
Payment processors (Apple/Google)
We do not sell or rent personal information to third parties.
We may disclose information if required by law.
We retain your information for as long as your account is active.
If you delete your account:
We will delete or anonymize your personal information within a reasonable period, except where legally required to retain it.
PantryWise is not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If we learn that a child under 13 has provided personal data without parental consent, we will delete it.
Contact us through the Contact Us portal on our website to have it removed.
Depending on your state or country, you may have rights to:
Access your data
Request correction
Request deletion
Request data portability
To make a request, contact:
hello@pantrywiseapp.com
We will respond within a reasonable timeframe.
We implement reasonable technical and organizational safeguards to protect your information, including the use of AI to continuously monitor our systems around the clock.
However, no system is 100% secure, and we cannot guarantee absolute security.
If you access PantryWise outside the United States, your information may be transferred to and processed in the United States.
We may update this Privacy Policy occasionally.
We will update the “Last Updated” date when changes are made.
Continued use of PantryWise means you accept the updated policy.
PantryWise
Cincinnati, OH
United States
You can contact us through the portal on our website.